Services provided by  are subject to the following terms. If you make a purchase at W-Precision - you agree with the following conditions. Please read them carefully. We employ one simple Return Policy: If You Don't Like It - Simply Send It Back for a Full Refund* No questions will be asked, we will not try to convince you to keep our product. We will even provide you with a return shipping label**.

1. You understand that you are purchasing an Original Rolex dial. Our dials are manufactured by Rolex Company, but (in most cases, unless stated otherwise) have been repainted and set with aftermarket diamond settings.
2. We guarantee that our dial will fit your watch. However, it is your responsibility to make sure that your watch model is listed in the table provided for your reference.
3. We will gladly accept ANY returns for any items. However, since each dial is crafted specifically for your order to meet your specifications. We ask you to use curtecy while ordering custom items from us.
4. W-Precision is not responsible for misuse of its products, such as damage done during installation, aging due to normal wear, or water damage. However, if such damage was done to our product we offer a restoration service at flat fee of $100 plus shipping charges.
5. If you purchase any unauthorized Rolex additions (such as Refinished diamond dial, aftermarket diamond bezel, or aftermarket bracelet), authorized Rolex dealer will not fit it for you. It does not mean that there is something wrong with our product; it means that you have to use a watchmaker who is not affiliated with Rolex USA or its subsidiaries.
6. Be extremely careful with refinished Rolex dial. Your fingers contain oil which will result in fingerprints being left on the dial’s paint. In most cases the only way to make your dial look as beautiful as it was when you received it – is to refinish it one more time. Please allow a professional to handle your dial.
7. If there was damage done to the dial, do not try to "fix" it yourself. Contact Us and let us handle it for you.

Diamond Bezels for Rolex Watches:

1. You understand that you are purchasing custom made diamond bezel. This item was not manufactured by Rolex, but was crafted for Rolex.
2. Custom diamond bezels considered "unauthorized Rolex modification" and cannot be fitted by Rolex affiliated company. But can be easily installed by any independent watch specialist.
3. Returns on diamond bezels are NOT subject of restocking fees – as long as they shipped to us in original condition.

All Watches:

1. Every Rolex watch sold by our company is guaranteed to be in like-new condition: polished, serviced by Rolex-trained professional, and authenticated by experienced watch specialist.
2. We offer 3 Day inspection policy on all watches sold  by W-Precision (Rolex and Tudor watches sold by independent affiliate jewelers are NOT subject of our return policy, but do meet or exceed our standards).
3. All brand new watches come with manufacturer’s warranty. Warranty information will be included in original wattch box.
4. If you wish to return a watch purchased from W-precision; please contact us for RMA number and we will gladly accept your return.